Founded in 2015 in Athens, Greece, Welcome goes above and beyond the commoditized transfer service as the first company to deliver a holistic, in-destination travel experience. From the moment a traveler arrives in a new destination, until they return home, Welcome accommodates all their travel needs (transfers, travel products, things to do, information) as the easiest, friendliest and most personalized solution.
Private
- You will be picked up by a personal driver at a convenient place and time
Comfortable
- Enjoy your trip in a nice air-conditioned vehicle with Wi-Fi
Professional
- We hand-pick the best, friendliest and most knowledgeable drivers in the city
Reliable
- 4.9/5 on Tripadvisor
- 4.9/5 on Trustpilot
- 4.93/5 on Reviews.io
- 4.9/5 on Google
Regular Car Sanitisation
Our drivers thoroughly sanitise and disinfect cars according to Welcome Safety Protocol.
20 minute gap between transfers
Following each ride, our drivers have at least 20 minutes to thoroughly clean the surfaces of the car and ventilate the cabin.
Contactless ride
When you book, you can request to have zero contact with the driver during the transfer with just one click. In this case, the driver won’t help you with your luggage or shake hands.
Driver's protective equipment
When booking a transfer with Welcome Pickups, you can request that the driver wears a protective mask and gloves at all times.
Sanitiser in every car
We provide hand sanitisers and hand wipes for all our travellers. Our drivers have their own sanitiser, which they use before and after every ride.
How it works
Book your transfer
Reserve and pay for your ride using the form at the top of this page. You will get your driver's details and instructions a few days before the transfer
Meet your driver
Your driver will be waiting for you at the arranged meeting point, at the right time. Even if your arrival is delayed.
Enjoy your ride
The driver will escort you to the car, help you with luggage and offer tips about your stay. You can relax and enjoy the ride in our comfortable, air-conditioned car.
Everything you need for an unforgettable trip
Better airport and port transfers
Let a friendly, English-speaking driver meet you at the arrival gate and introduce you to the destination
Rides inside and outside of the city
Planning to visit a place for from your hotel? We''ll drive you there and back in the most comfortable way possible
Private sightseeing rides
Visit main landmarks in a private car, with your hand-picked local driver. Choose the stops, visit the attractions and don't waste and time waiting
Reliable and safe
- Our drivers monitor flights and always arrive on time
- Cancel up to 24 hours before and get a refund
- 24/7 customer support
- 1,000,000+ happy travelers every year
- 97+ destinations worldwide
High-end experience at a great price!
- The best English-speaking local drivers will become your city guides
- Personal meet and greet at the arrival gate
- Mini tour of the local landmarks on the way to your destination
Each driver is carefully handpicked and vetted by our team!
- One-on-one Interview
- Identity and vehicle check
- Safety protocol training
- Ready for the first ride
Meet some of our drivers
Kostas
Born-and-bred Athenian, with recommendations for off-the-beaten-path places you will enjoy visiting! Loves cooking...and history!
- Car: Mercedes E-Class
- Languages: English, Greek
- Welcomer since: 10 October 2017
- Countries welcomed: 35
Lorenzo
Proud Roman who worked as a tour guide in the past. A story-teller and history buff person you will love to meet and have conversations with.
- Car: Opel Insignia
- Languages: English, Italian
- Welcomer since: 20 March 2017
- Countries welcomed: 27
Raul
100% Catalan and in love with showing Barcelona's hidden gems to travelers. He knows the most authentic tapas place in town, far away from tourist traps.
- Car: Mercedes V-Class
- Languages: English, Spanish, Portuguese
- Welcomer since: 12 May 2016
- Countries welcomed: 43
Frequently asked questions
What happens after I complete the booking?
After the booking is completed, the local driver receives the details for your pickup and you receive an email with their details. After the introduction, you will continue receiving updates regarding your transfer through email notifications, up until the moment you meet your driver at the arrival gate. The drivers know exactly where to find you and what to do in case of unexpected changes, so rest assured that everything will go according to plan.
Is it more expensive than a taxi ride?
The service is offered at the same or a slightly higher price than a metered taxi ride. However, when you book with us there are no additional charges depending on traffic or other factors. Our goal is to connect you with a local professional driver who, apart from transferring you, will answer any question you might have during your first hour in the destination, and make your first moments unique and memorable. Think of it more like a local friend with a car.
Do you provide baby booster seats?
While completing your booking, you can request a child seat in the specified section, where we also ask that you specify the type of child seat that you need.
Kindly note that each child seat will have an additional charge of 5 Euros added to your transfer price
Do you provide Wheelchair accessible vehicles?
Welcome offers wheelchair-accessible vehicles with Wheelchair ramps (Minivans).
The availability of this specialized vehicle varies depending on the seasonality of each destination.
If you would like to book a wheelchair accessible vehicle, please make sure to mention this in the "Notes for the Driver" section when making your booking
Please, note that Currently, this option is potentially available in only some destinations
Do you transfer pets?
As a general rule Welcome Pickups does NOT transfer any sort of pets.
In some rare cases and in a few select destinations we will be able to offer a transfer to you and your pet (This exception only applies to domestic animals like Cats, Dogs, Chickens etc.). You will need to contact us at least 4 days before your transfer so that we may contact our drivers and inform you whether a pet transfer will be possible.
Do you provide baby booster seats?
While completing your booking, you can request a child seat in the specified section,
where we also ask that you specify the type of child seat that you need.
Kindly note that each child seat will have an additional charge of 5 Euros added to the final transfer price
Do you provide Wheelchair accessible vehicles?
Welcome offers wheelchair-accessible vehicles with Wheelchair ramps (Minivans).
The availability of this specialized vehicle varies depending on the seasonality of each
destination. If you would like to book a wheelchair accessible vehicle, please make sure to mention this in the Notes for the Driver section when making your booking Please, note that Currently, this option is available in only some destinations